Friday, March 6, 2009

Recommendations

I've been doing more research into Knowledge Sharing and its impacts on organizations and its a HUGE issue. Im wading through pages and pages and pages of stuff right now but its pretty fascinating and it would work with whichever direction we adapt. I think it could quite possibly be much more meaningful for the company than the location we even pick.

SIEMENS have had a knowledge management system like this for many years and i have a number of other examples including HP and others who see it as a key area of their company and it itself becomes a driver and massive system of knowledge which can be mined for information, you could even use it to create some kind of mini WIKI as afterall wikipedia is just a knowledge sharing system in the simplist use of the technology.

I'll work on some kind of write up about it over the weekend buit i think it is probably a much bigger issue than where to locate (when we break down 4 similar locations, im not saying if you go to the place where there is no staff its gonna work we know it wont but this is a massive issue that many worldwide companies are now utilizing)

LEt me know what you think

I'd love to spend part of the presentation pitching it to be board, its an enormous tool that RIM has the infrastructure and compencies to set up quickly and operate efficently.


Joel






Heres some info from one source i just saw on the SIEMENS website:


Siemens Makes Knowledge Management Hall of Fame One of twelve enterprises to be named to one of the world`s "top 10" listSiemens has been named one of the world`s top 10 Most Admired Knowledge Enterprises--an award that recognizes world-class efforts in managing knowledge that lead to superior performance. The award is based on the fourth Annual Most Admired Knowledge Enterprises (MAKE) study, conducted by Teleos, an independent knowledge management research company, in association with The KNOW Network. One of 12 select enterprises named to the MAKE Hall of Fame, Siemens was honored with a top ranking in the "Ability to Develop and Deliver Knowledge- Based Goods/Services" performance dimension, according to Teleos. Ranked 17th overall in 2000, Siemens climbed to seventh in the 2001 study. To select the MAKE finalists, senior executives at Fortune Global 500 companies and a panel of chief knowledge officers and leading knowledge management practitioners were asked to nominate companies and rank them against eight key drivers of outstanding performance. These eight knowledge performance categories reflect a company`s:
· success in establishing an enterprise Knowledge Culture
· top management support for managing knowledge
· ability to develop and deliver knowledge-based goods/services
· success in maximizing the value of the enterprise`s intellectual capital
· effectiveness in creating an environment of knowledge of sharing
· success in establishing a culture of continuous learning
· effectiveness of managing customer knowledge to increase loyalty/value
· ability to manage knowledge to generate shareholder value "Siemens is the only German company to have ranked in the top 20 in each of the last four years," said Guenther Klementz, Siemens Knowledge Officer. "The jump from 17 to seven reflects the enormous efforts the company is making to create and share knowledge on a global basis. "Today, Siemens boasts both a Corporate Knowledge Management organization and more than 150 knowledge management projects worldwide," Klementz said. "Siemens` ShareNet - linking 13,000 telecommunications sales and marketing experts in more than 80 countries - is the most notable of these projects. "CEO Dr. Heinrich von Pierer is convinced that one of Siemens` top priorities is to increase efficiency and customer value by electronically networking and managing company knowledge," Klementz added. "The ultimate goal is to enable all Siemens employees to access the company`s unequaled pool of knowledge." The Most Admired Knowledge Enterprises study is administered annually by Teleos, an independent knowledge management research company. The KNOW is a group of leading knowledge-based organizations dedicated to benchmarking and sharing best knowledge practices leading to superior business performance.

4 comments:

  1. Hi Joel,

    I do believe that this is a good component to put in our recommendations, as it will help with the company culture and help current employees to transition into the expansion.

    Although I don't know, for our report, if it should be a main focus. I think we need to remember what the main issue is:

    - R&D spending has dropped as a % of sales from 2007.
    - Hire more R&D employees:
    - Space issues – how and where will the R&D department grow
    Corporate culture issues:
    - How can they maintain their current culture or apply it somewhere else?
    - Can it be sustained with growth to other locations?
    - How and where will RIM get enough employees
    - NEED TO KEEP IN MIND: how long (years) is the implementation plan going to be?
    - Need to manage implementation and growth.

    So I believe that it goes hand in hand with expansion, because we wouldn't need to worry about it, if in fact we decided that they shouldn't expand R&D.

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  2. yeah for sure, it should be a part of the expansion of r&d project.

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  3. i heard joel's point yesterday and its a good idea.
    to me this report is with two focuses. one is what should we do in terms of expansion, like choosing a location and explain why. the second focus is more a general operation concern. like joel say regardless of which location we pick, we should do something to the company in gerneral to enhance the connectivity. or joel said something about the co-op program that benefit in relocating workforec. of course the second focus will answer problems generated from the first question such as : how do we fit this problem if we expand to this area.

    i remember you guys did the same thing on the presentation in the first semester. you guys had your recommendations. and the you jump on the implemetation right ? joel's ideas are, for me, a good way of implement it.

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  4. Hey Joel,

    Like we said in our meeting...looks good...we will for sure use it as part of the recommendation on whichever alternative we pick

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